InLine™ Water Filters, Inc.

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Today's Tip:   When you first install the filter or replace the cartridge, turn off the water faucets and turn on the washing machine for a minute. This drains the water out of the lines and eliminates the clean up!

Frequently Asked Questions

  1. It takes a long time for my washer to fill. Will this filter help?
    Jean Jacob, Greensboro, NC


    If the water is slow due to your inlet valve being clogged from sediment, you'll need to clean the screen before installing our filter. See your owner's manual or visit www.homedepotmoving.com/projects/fixing a slow filling washer, for cleaning instructions. Our filter will eliminate future buildup on the screen.
  2. We have a new well and are getting a lot of sediment even through we're on a whole house filter. I've noticed that sometimes when the washer is filling, the water kind of spits and sputters. Any suggestions?
    David, Greenville, SC


    It's hard to say - new wells have a lot of sediment until they settle. Our experience shows that a whole house filter helps, but doesn't prevent the sediment buildup, as the smaller particles get through and coat the screen.

    Try turning on your hot water only to see if this problem still exists. If it doesn't it most likely is coming from a clogged valve screen which is restricting the cold water flow. You'll need to clean the screen. Installing our filter will prevent this from re-occurring.
  3. How often do you have to change the cartridge?
    Scott, Mebane, NC


    Our suggestion is to change the cartridge every 2-3 months for new wells, 3-6 months for an existing well without a whole house filter and every 6 months on public water or homes with a filtration system. This may vary depending on the contamination of your water source. To change the cartridge, simply unscrew the middle of the housing, remove the old and replace with the pull tab facing the washer. Complete instructions are on the packaging.
  4. When I wash my clothes on "warm," the water gets too hot. What's up with that?

    Could be several things. Your hot water temperature might be set too high. Is the hot water too hot in other areas of your home? It could also be a clogged inlet valve screen on your washer, which restricts the cold water intake. This would allow more hot water to fill and distort the mix. Try putting the water on all cold and see if you have a good flow. If not, you'll need to clean the screen of existing sediment. Installing our filter will prevent this from re-clogging.
  5. I have to pull out the washer and disconnect the water lines several times a year to clean the inlet screen. If I install your filter, do I have to disconnect the hoses every time I change the cartridge?

    No, you need to disconnect the hose from the faucet on the initial installation. Attach the filter directly to the cold water faucet and attach the hose, as pictured on the package. When changing the cartridge, unscrew the middle of the filter housing, remove the old, replace with the new and screw back together. It's very easy and simple to change.
  6. Our water from a well passes through grains of fine sand and other sediment. We seem to have more of a build up on the hot water line. Can this filter be used on the washer's hot water line as well as the cold?

    Yes, it's perfectly acceptable to use on either the hot or cold water intake.

  7. If your filter gets clogged with sediment, why not just clean it like you would clean the screen on the existing hose instead of replacing the entire filter?
    Orren


    Thanks for your inquiry. The exposed screen basket is designed to trap only the larger sediment. Inside the filter cartridge is a layered filtration material ranging from 200 micron to 25 micron, which traps the smaller sediment. Over time, this material will become impacted and imbedded with dirt and grit, which is exactly what's it's designed to do. It won't be effective if you try to clean and re-use.


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